PRIVACY POLICY

To ensure that pet owners feel protected and safe in our online store, we have created this Privacy Policy.

1. General Provisions

1.1. This Privacy Policy regulates the collection, use, processing, and protection of personal data of users of the website https://catprovocateur.com.ua.
1.2. By using the website, the user agrees to this Privacy Policy.

2. What Information Do We Collect?

2.1. Personal data provided by the user:

▪ First and last name;
▪ Contact phone number;
▪ Email address;
▪ Delivery address (if an order is placed);
▪ Payment information (collected by payment services, not by the website).

2.2. Automatically collected data:

▪ IP address;
▪ Browser type, device, and operating system;
▪ Website behavior data (visited pages, session duration, etc.).

3. Purpose of Collecting Personal Data

We use personal data for:
☑ Processing and fulfilling orders;
☑ Communicating with customers regarding orders, promotions, and news;
☑ Improving website functionality and personalizing the user experience;
☑ Complying with legal requirements.

4. Cookies

4.1. We use cookies to enhance website performance, analyze traffic, and personalize advertising.
4.2. Users can disable cookies in their browser settings, but this may limit website functionality.

5. Disclosure of Personal Data to Third Parties

5.1. We do not share personal data with third parties except in the following cases:
▪ Order delivery (providing information to courier services: Nova Poshta, Ukrposhta, etc.);
▪ Payment processing (transmission of data to payment systems);
▪ Legal compliance (upon request from law enforcement authorities).

6. Protection of Personal Data

6.1. We implement technical and organizational measures to protect personal data from unauthorized access, modification, loss, or destruction.
6.2. Access to personal data is restricted to authorized employees only.

7. User Rights

The user has the right to:
✓ Obtain information about their personal data stored by the website;
✓ Request correction or deletion of their personal data;
✓ Withdraw consent for data processing.

8. Changes to the Privacy Policy

8.1. We may periodically update the Privacy Policy. The new version will be published on this page.
8.2. Continued use of the website after an update implies acceptance of the new terms.

9. Contact Information

📌 Limited Liability Company "Promyslovi Elementy"
📍 Ukraine, 79000, Lviv Region, Lviv, Naukovа St., 7a, Optima Plaza Business Center
📞 +380979308922
📧 promelements@gmail.com
🌍 https://catprovocateur.com.ua